About Platinum Life

Platinum Life specialises in offering top-class insurance services through professional and expert telephone marketing and service delivery. We value and make it our mission to keep our policyholders our top priority.
Employees

At Platinum Life, we value our clients and they are our top priority. In order to deliver outstanding service, we only hire highly skilled and outstanding individuals. Every employee is screened to ensure that they are suitably qualified and will be able to maintain this high standard of service. Intense training programs are implemented in the various departments.

Reinsurer

Platinum Life is reinsured by Munich Re of Africa.

Munich Re was founded in 1880 as one of the first independent reinsurance companies. Today, 5,000 insurance companies in around 160 countries rely on Munich Re’s support and expertise, making it one of the largest reinsurers in the world.

Our Mission
  • To act with absolute integrity at all times.
  • To align the interests of all stakeholders (including shareholders, managers, employees and suppliers).
  • To take pride in the total product and service offering(s) which we provide.
  • To not accept any risks that can be considered large and/or significant relative to the business as a whole.

Testimonials

I will never forget how lovely and helpful everybody at Platinum Life was! I would chat to them everyday if I could!- Maureen Burton

Our Products

At Platinum Life we sell our policies telephonically. In this way, we eliminate the high commission fees that brokers charge for selling policies. One of our qualified sales personnel will contact you to initiate the selling process, after which a policy document will be sent to you within 3-4 weeks. It is advisable that you read through your document.
THE FOLLOWING CANCERS ARE COVERED BY YOUR INITIAL POLICY

Breast Cancer

Breast Cancer

Breast cancer is one of the most common cancers in women. When breast cancer is detected in its early stages and treated the survival rate is very high.
(Source: CANSA)

Cervical Cancer

Cervical Cancer

Cervical cancer is a malignant neoplasm arising from cells originating in the cervix. One of the most common symptoms of cervical cancer is abnormal vaginal bleeding. (Source: CANSA)

Vaginal Cancer

Vaginal Cancer

Secondary cancers in the vagina are more common than primary vaginal cancer, and usually come from the neck of the womb, the lining of the womb or from nearby organs.
(Source: CANSA)

Uterine Cancer

Uterine Cancer

Uterine cancer is a disease in which malignant cells form in the tissues of the endometrium. The endometrium is the lining of the uterus.
(Source: CANSA)

Overian Cancer

Overian Cancer

The ovaries are paired organs located on either side of the uterus. Ovarian cancer is cancer of the cells of one or both ovaries.
(Source: CANSA)

Bladder Cancer

Bladder Cancer

Bladder cancer is cancer that forms in tissues of the bladder. Most bladder cancers are transitional cell carcinomas that begins in cells that make up the inner lining of the bladder.
(Source: CANSA)

Fallopian Tube Cancer

Fallopian Tube Cancer

In a woman’s body the fallopian tube allows passage of the egg from the ovary to the uterus. Fallopian tube cancer is cancer that occurs in any part of the fallopian tube.
(Source: CANSA)

More Information

More Information

Reliable, easy to understand patient information from Cancer Research UK.

Policies mainly commence with a standard cover of £70 000. The lump sum benefit is increased annually by 10% on the policy’s anniversary date.

Term
  • This policy is a long-term policy.
  • The termination date is on the 65th birthday of the main life assured.
  • The term on this policy is fixed and cannot be changed.
Benefits
  • The Female Cancer Benefit will be payable upon diagnosis of any of the 7 female cancers mentioned under “cover”. We will also pay out for more than one occurrence provided that they are unrelated.
  • The lump sum that will be paid to you need not be allocated to your medical bills. Platinum Life realises that there are many hidden costs associated with a disease such as cancer. The money is yours to use at your own discretion.
  • The lump sum payable to you is tax-free.
  • Money back Benefit: Should the policy still be in force at the time of your 65th birthday, and provided that no claims have been received on the policy, we will pay you back a tax-free lump sum equal to 50% of all your premiums paid.
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Exclusions

Platinum Life classifies Cancer as a disease that is:

  • manifested by the presence of a malignant tumor
  • characterised by uncontrolled growth
  • the spreading of malignant cells
  • characterised by the invasion of surrounding tissue

This policy only covers these 7 female cancers.

Platinum Life reserves the right to request any medical tests or other documents from the client.

Platinum Life will not pay out any benefits if a first positive diagnosis is made within 30 days of the commencement date of the policy or the applicable upgrade.

The life assured shall not be covered if they had any surgery during the 24 months prior to the commencement date of the policy.

Platinum Life will only pay out the claim, if the client submits his/her claim within 6 calendar months of diagnosis.

No policy benefits will be paid if any fraud is committed.

Our services

We pride ourselves in our commitment to promptly assist all clients with queries.
Should you need any assistance on your Platinum Life policy, please contact our Customer Service Department telephonically on 0808 234 6817 (tollfree).
Personal Details

Should you wish to update any of your details, please contact our Customer Care Department via telephone, e-mail or fax and your details will be updated while you speak.

For change of banking details, please be sure to have all the relevant information on hand (account number, type of account and branch name/code) as we will request these details from you. Alternatively, please feel free to inform us of any changes by fax 0808 234 7996 (tollfree) or emailing us at customercare@platlife.com.

Cancer Claims

If you have been diagnosed with one of the 7 female cancers or the 6 male cancers that are covered in your policy, we require the following documents to process your claim:

Claims forms are available from Customer Care. Kindly request a copy telephonically or via e-mail.

Please fax all these documents to 0808 234 7996 with the policy number clearly indicated.

Please note: Platinum Life reserves the right to request further documentation, information and proof, at its discretion, in order to establish the validity of the claim concerned and the entitlement of the claimant concerned to receive such a benefit.

Contact Us

We pride ourselves in our commitment to promptly assist all clients with queries. Please do not hesitate to contact us with any queries you may have, or leave a comment below.

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Customer Care Line

0808 234 6817

Postal Address

Maison Trinity, Trinity Square
St Peter Port, Guernsey
GY1 4AT
Channel Islands

Fax:  0808 234 7996
Email:  customercare@platlife.com